Monitoring & maintenance
Proactive health checks, alerting and routine maintenance to keep databases stable.
Database Administration (DBA)
Database administration, 100% US-based.
Remote and on-site DBA support for Oracle, SQL Server, DB2, MySQL and MongoDB — monitoring, maintenance, tuning, upgrades and backups by an experienced, fully US-based team.
What we deliver
Capabilities in focus
Patches & upgrades
Planned, tested patching and version upgrades with minimal disruption.
High availability
Clustering, replication and failover set up and looked after by specialists.
Backup & recovery
Backup strategies that are tested regularly, so recovery works when it matters.
Performance tuning
Query, index and configuration tuning to keep applications fast.
Data warehouse, BI & ETL
Support for data warehouses, reporting and the ETL processes that feed them.
Platforms
Databases we support
Microsoft SQL Server
SQL Server 2005 through current releases, plus SSIS, SSRS and SSAS — by DBAs averaging around 15 years of experience.
Oracle
Oracle 9i through 12c and later, databases up to 50 TB, and Oracle BI, Fusion Middleware, Hyperion and E-Business Suite.
IBM DB2
DB2 for z/OS and LUW (9.5 to 10.5 and later) administration and support.
MySQL
MySQL 5.1 / 5.6 and later, Percona and MariaDB, including replication setup and support.
MongoDB
Advisory support for MongoDB design, deployment and operations.
Contracting options
Full or supplemental
Engagements below the minimum monthly hours are handled as non-proactive support without an SLA.
- 01
Full DBA
We act as your complete database team — proactive monitoring, maintenance and support against agreed hours, with a dedicated DBA team assigned to you.
- 02
Supplemental DBA
We back up your in-house DBAs with extra hands and specialist skills. Buy a block of hours for a discount; a dedicated DBA team is assigned either way.
Our approach
How we work
Our five-step methodology takes you from first conversation to steady, proactive support.
- 1
Preliminary meeting
We learn about your environment, pain points and what good support looks like for you.
- 2
Analyze client architecture
Our DBAs review your databases, servers, backups and processes in detail.
- 3
Service assessment & contracting
We recommend the right level of support and agree hours, scope and responsibilities.
- 4
Start supporting
Your dedicated DBA team takes over monitoring, maintenance and requests.
- 5
Review periodically
Regular reviews keep the service aligned with your systems and priorities as they change.
Outcomes
What you can expect
- Stable, well-maintained databases
- Fewer emergencies thanks to proactive monitoring
- Experienced DBAs — 100% based in the United States
- Predictable cost with block-of-hours pricing
FAQ
Common questions
Yes. Our Oracle, SQL Server and MySQL database support is delivered 100% by US-based staff.
With Full DBA we act as your entire database team. With Supplemental DBA we work alongside your in-house DBAs, adding capacity and specialist skills. A dedicated DBA team is assigned in both cases.
Proactive support with an SLA requires a minimum number of hours per month, and buying a block of hours earns a discount. Below the minimum, we provide non-proactive support without an SLA.
Most support is delivered remotely, and on-site work can be arranged when your project needs it.
Need IT talent or dependable database support?
Tell us about the role, the system or the project. Our team will get back to you with the right next step.